FirstCall is committed to offering the best product at the best price available. A lot of companies claim to be able to achieve this goal but most companies are all talk and no action. Take the time to read the “about us” page and then maybe you can see how we are able to achieve this goal not only day after day but year after year.
FirstCall Paintball, also known as ActionTown Sports, was started in June of 1992. Just like most other paintball stores, this company was created out of love for the game and the desire to treat customers with that little extra service. After several years of slowly building the business to include just one store and one playing field, ActionTown decided to join the internet world with its paintball product selection.
In 1998, FirstCallPaintball.com was formed as a subsidiary of ActionTown Sports. At that time, FirstCall housed it’s inventory in a 1200 sq ft building and had approximately 30 rental guns in inventory for its playing field.
In 2001, FirstCall opened its second retail store and continued to surpass expectation of its online sales. This was the first year that FirstCall exceeded $1 million dollars in online sales.
In 2002, FirstCall moved to a 4500 sq ft building, now included three stores and one playing field.
In 2004, FirstCall moved to a 20,000 sq ft building as online sales continue to grow at an alarming rate.
In 2006, FirstCall adds an additional 20,000 sq ft addition to accommodate the need to carry more inventory, over 14,000 individual paintball items. With sponsorship of the PSP and NPPL, FirstCall is now the biggest online paintball only retailer, both online and at these trade shows. Our show specials and large inventory have been a big hit since our first debut at the Tampa NPPL. Come by and see us, with the biggest tent and the lowest prices, you would have to be blind not to see us.
In 2007, FirstCall opened two more retail stores and two playing fields as it expanded down into North Carolina. FirstCall now has 7 stores and 2 playing fields, in two states and over 40 employees.
In 2008, FirstCall adds its new trader section. Not only do we sale new equipment, we now offer used equipment as well. And if you can’t afford the new equipment, you can trade your old in on the new. Everybody knows that the two happiest times of owning any item is when you buy and when you sale it. Now we have you covered on both ends.
So far you can see that FirstCall is more than just an online store. We service every type of customer at every level of the paintball industry, whether you are entering the sport for the first time, you are a veteran tournament player or even if you are leaving the sport. From our online stores, to our walk-in retail stores, to our playing fields, our Trader section and even our Trade Show presence, with so many outlets by which to sale product, First Call is able to get the best deals at the best price. But it does not matter how good your prices are unless you can follow up with customer service. Just like any other business, customer service is what separates the good from the bad. We want to insure that your paintball purchases are done with confidence that you will receive the support and customer service that you are entitled to. We know that a happy customer is a playing customer which is a return customer, and we want you to continue to return to FirstCall Paintball for all your paintball purchases.