Privacy Policy

FirstCall Paintball takes your privacy very seriously. We are dedicated to protecting all of your personal information and take precautions to secure your account information.

FirstCall Paintball. automatically collects anonymous information about usage of our websites. When you register with us, you voluntarily provide us with names, addresses, phone numbers, e-mail addresses, and other demographic information.

FirstCall Paintball appreciates your trust and will not share or sell this information with companies not affiliated with ours. FirstCall Paintball will only share the information collected with its subsidiaries and affiliates, for the sole purpose of announcing products, sales, and events that we feel may interest you based on the information you have provided.

You may at any time opt-out of receiving further communications via e-mail at any time. When you receive an e-mail from us, there is a link at the bottom of each one that reads, “Click here to change or remove your subscription.” Simply click that link and you uncheck yourself from the lists presented to you. Note that you may be added again to our e-mail list if you subsequently participate in other promotions or submit further personal information on our website.

From time to time, we may modify our Privacy Policy. Such modifications will be effective on the date that we post the modified policy on our website.

Privacy information
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the Firstcall Paintball website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name Address Email address Phone number (etc.)  On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

Name Address Phone Number (etc.)

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information:

You can access all your personally identifiable information that we collect online and maintain by logging in and clicking on my account in the above menu. We use this procedure to better safeguard your information.

Disclaimer and Limitation of Liability as to Shipping Errors
FirstCall Paintball will make mistakes. Although we work very hard to prevent errors when filling orders, the very fact that we employ human beings to pick, pack and ship orders makes errors unavoidable. When we do ship the wrong product to you or fail to ship a product in a package, our procedure and policy for resolving the problem is as follows. FirstCall Paintball will verify that an item has been left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we can clearly see that an item was left out of the box, we will ship the item to you at no charge using the same shipping method that was originally used on the original order.

Disclaimer and Limitation of Liability as to Products Sold
Except as expressly stated herein, FirstCall Paintball makes no representations or warranties, either express or implied, of any kind with respect to products sold on the FirstCall Paintball sites. Except as expressly stated herein, FirstCall Paintball expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to FirstCall Paintball arising from any product sold on the FirstCall Paintball sites shall be the price of the product ordered. In no event shall FirstCall Paintball, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Disclaimer and Limitation of Liability as to the FirstCall Paintball Web Sites
The FirstCall Paintball web sites and the materials therein are provided “as is.” FirstCall Paintball makes no representations or warranties, either express or implied, of any kind with respect to the FirstCall Paintball sites, their operations, contents, information, materials or year 2000 compliance. FirstCall Paintball expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that FirstCall Paintball its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the FirstCall Paintball sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, FirstCall Paintball shall have the right to refuse or cancel any orders placed for product listed at the incorrect price FirstCall Paintball shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, FirstCall Paintball shall immediately issue a credit to your credit card account in the amount of the charge.

Jurisdiction and Venue
You agree that any legal action brought against FirstCall Paintball shall be governed by the laws of the State of Virginia without regard to its conflict of law principles. You agree that the sole jurisdiction and venue for any litigation arising from your use of or orders made on the FirstCall Paintball sites shall be an appropriate federal or state court located in the county of Isle of Wight, Virginia.

Service and Support
All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.